CHECK-IN: 3 PM FLEXIBLE
CHECK-OUT: 10 AM – to stay later, it is necessary to pay for another day.

PAYMENT
50% Down Payment is necessary to BOOK and guarantee the reservation of the property. International transfer must be made with at least a week before arrival.

50% Paid on the arrival day when the keys are provided. Payment should be in Cash. International transfer should be made at least a week before arrival. An agent will be there to handle you the keys, take your questions and collect the payment.

CANCELLATION POLICY & LEAVING EARLIER: If tenant cancels his/her reservation or leaves earlier, no refunds will be made.

Security Deposit of U$D250 in cash, which might be refunded only if the apartment is in the same condition as when the tenant took possession.
If the lease is longer than 30 days, or rent per month, the Security Deposit will be 30% of the rent in cash or bank transfer.

Children of 2 years old pay as adults.

Bed Linen and Towels: 1 Set of bed sheets, quilt and towels per week.

ADDITIONAL CHARGES
Cleaning and Laundry USD$70
Electric Power Consumption: for who are staying one month or more.
Gas bill will be charged for those staying 30 or more days.

Penalties in case of violation of House Rules
AVOID PAYING UNNECESSARY PENALTIES (USD)
Exceeding The Number of People Allowed in The Property: If you exceed the limit of people allowed, a penalty fee of USD$50 per day and per person will be charged. This works only on a regular day and not for big holidays such as Carnival, New Year’s Eve, and Big Events. In this case, the penalty fee will be 30% of the daily rental.
FURNITURE DAMAGE: Please do not sit on beds, chairs and sofas wet or dirty. If you DAMAGE the chairs, sofas and / or beds, and furniture in general because you chose not to be careful, a fee of $300.00 will be charged.
WASTE: Please remove all your waste/garbage/rubbish from the property or you will be charged a fee of $10.
PENALTY FOR LOSS OF KEYS:
Door key: If lost or robbed, the penalty fee is $5.00.

Toilet: Please don’t discard used toilet paper or any type of object in the toilet or a fee of $100 per toilet clogged will be charged as repair costs. There is a small trash can for that.

Please don’t let hair run down the sink or shower as this will clog the pipes. If this happens, a fee of $100 will be charged.
For any type of stain and/or damage caused by cigarette ash, ink pen, mark of hot iron or anything else on the floor, furniture and walls, a fee of $500 will be charged.

When leaving the apartment close all doors and windows. If any damage occurs (whether by wind, rain, theft, etc.) on the property because you forgot to close the windows and doors, a fine of $ 500 will be charged.

Please do not use the social elevator in bathing suits or dirty beach sand. In this case, you must use the SERVICE ELEVATOR.

Respect Your Neighbor: Please talk in a tone of voice that doesn’t bother the neighbor. Respect the law of silence. It is strictly forbidden to make any noise between 9 pm to 9 am, hold parties in the property or play loud music. Clients should conduct themselves in a polite and proper manner, being responsible for the conduct of the people accompanying them. In the event of any improper, irresponsible or anti-social behavior, we reserve the right to ask the client to vacate the apartment without any financial compensation. If the tenant disobey the rules of the condo and informal or formal complaint is made to the owner or agent, a fine of $ 200 will be charged.

Problems on the property during your stay will be solved with urgency. But if they occur during the middle of the night, and/or weekend, and/or holiday when no one can be found to fix the problem(s) or the commerce is closed and there is no way to buy what is necessary to repair the problem (s), the client should be patient and wait until the next business day for the problem to be solved. No complaints or appeals to get discount will be accepted! Our team doesn’t work during the middle of the night, and we ask you to respect our business hours.

SAFETY: We care about your security but we are not responsible for falls on stairs, flooring, bathroom and terrace. Be very careful with your physical safety and here are some suggestions for you:
1. Do not let anyone unknown to you into the building. Be aware of any strangers around the corridors in the building.
2. Be careful who you invite back to your room.
3. Keep your apartment locked at all times.
4. Close windows, particularly on ground floors when you are not in your room to prevent opportunistic theft.
5. Don't leave keys in your door for others to see.

If anything happens during your stay, we ask you to contact the agent before the check-out.